Help & support
We're here when you need us — in the console, on a call, or by email.
Get in touch
- In your console: choose Get help to ask a question, request a call, or share your screen with our team.
- By email: support@retailspec.com.
RetailSpec for Clover
The RetailSpec app connects a Clover register to your RetailSpec account, so the store and the back office work from the same catalogue, stock and sales.
What it does
- Keeps Clover's items, prices, barcodes, categories and stock up to date from your RetailSpec catalogue. It only changes Clover items that are linked to RetailSpec.
- When you first connect, matches your existing Clover items to your RetailSpec products by barcode, then SKU. You review the matches before anything on Clover changes.
- Records completed Clover sales and refunds in RetailSpec, with the tax and payment types Clover charged, and takes the stock off at that store.
- Sends those sales on to QuickBooks Online or Xero through RetailSpec, if you use them.
It never creates or changes Clover orders or payments.
Connect
- In your RetailSpec console, open Point of sale and choose Connect beside Clover.
- Sign in to Clover and approve the RetailSpec app for your merchant account.
- Pick the RetailSpec store this Clover merchant belongs to. One Clover merchant connects to one store.
- Review the item matches, then choose when RetailSpec starts recording your Clover sales.
Disconnect
In Point of sale, choose Disconnect beside the store, or uninstall the RetailSpec app from your Clover account. Sales already recorded stay in RetailSpec; nothing on Clover is deleted.
See also our Terms of Service and Privacy Policy.